1. Our programme
AlphaFX Pro operates a risk-based anti-money-laundering and counter-terrorist-financing programme. This summary explains what it means for you as a client.
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Compliance
How AlphaFX Pro verifies clients and guards against money laundering, and what that means for you.
AlphaFX Pro operates a risk-based anti-money-laundering and counter-terrorist-financing programme. This summary explains what it means for you as a client.
We verify who you are with a government-issued photo ID and a proof of address, and we screen accounts against international sanctions and politically-exposed-person lists. Verification must be complete before your first withdrawal is paid, and we re-verify where your details change or a document expires.
Deposits must come from a source you own or control. For larger deposits, or where a pattern is inconsistent with the profile on file, we may ask for evidence of the source of the funds before crediting or releasing them. We do not accept cash, and we do not accept a deposit made on your behalf by a third party.
Verification documents and transaction records are kept for five years after an account closes, as our obligations require, and are held on the terms set out in the Privacy Policy.
Give accurate information, tell us when it changes, and respond to a verification request promptly — an unanswered request is the most common reason a withdrawal is delayed. Never allow another person to fund or operate your account.